Rizal Commercial Banking Corporation (RCBC) recognized as Best Retail Bank of 2021 at the Global Banking and Finance Award (GBAF) for making banking more accessible and that safely transitioned clients to a better normal amid the COVID 19 pandemic.
“This is a welcome news in this difficult time. The situation has brought to light the advantage of digital solutions. We are grateful, in RCBC, to have made the right digital investments which prepared us for the worst of the crisis,” says Helen Yuchengco Dee, chairperson of RCBC.
The bank’s online platform and mobile application, RCBC Online Retail, also saw record-breaking growth performance last year. In addition to exceeding key metrics, the improved mobile banking app also has an enhanced user interface and other new features to optimize digital customer experience.
“We are continuously inspired to do more for our customers by introducing first in the market products, easily accessible digital and physical channels, and best in class customer experience through our high value offers and customer centric relationship managers,” said Richard C. Lim, Head of RCBC Retail Banking.
“It is an honor to be awarded as the Best Retail Bank in the Philippines by the Global Banking and Finance. The continued trust given to us by our clients to empower them in their financial journey is a valuable achievement to us,” he added.
The Global Banking And Finance Awards (GBAF) was founded by the U.K.-based Global Banking & Finance Review way back 2011, the magazine features global financial trends and developments and has over 3 million readership worldwide.
Digital banking that provides easy, secured and fast transactions online keeps their client safe and worry-free amid the pandemic and new normal.
Additional Report: Business Mirror
Image Source: RCBC
